Shipping

Shipping Policy — Yana Balandi

 

At Yana Balandi, we carefully prepare and ship your order as soon as your payment is confirmed.
Please note that international delivery times may vary depending on your country’s customs and import procedures, which are beyond our control.

We offer worldwide shipping via UPS, and delivery times depend on your location and the carrier’s processing speed.

You can track your shipment here:

Track Your Order

Please be aware that occasional delays may occur due to external factors such as customs clearance, flight schedules, extreme weather, or other unforeseen circumstances. We appreciate your patience as your custom-made gown travels safely to you.


Shipping FAQ

Is shipping included in the price?

Yes — we offer complimentary worldwide shipping on all orders.

How do I change my delivery address?

If you need to update your shipping address, please contact us as soon as possible at yanabalandi@gmail.com.
Once your order has been dispatched, we are unable to modify the delivery address.

How do I cancel my order?

To request a cancellation, email us immediately at yanabalandi@gmail.com.
Orders that have already been shipped cannot be cancelled.

Please note: Custom and made-to-measure orders are final sale and cannot be cancelled, returned, or refunded once the work has begun.